ACAPMA COVID-19 Roundup | as at 16:30 5/1/2021
Dear NSW Members,
ACAPMA has further clarification on NSW Covid requirement for Service station
Contrary to the information sent out this morning. It appear now that normal service station (where food is not consumed on site) are NOT required to put in place a QR Code check in system. ACAPMA also have noted that this could change in the coming days. (see more detail below)
My recommendation is, if you have already put COVIDCheck in place then continue to use it. If you have not yet set up the COVIDCheck (QR code system) you should seriously consider doing so. I feel this will demonstrate to your customers that you are applying the highest level of care and duty to help keep the virus at bay in your local community.
It may be a small inconvenience for the customer but I am sure they would understand the need and the importance of QR Code tracing. This system gives the NSW regulators confidence not to send us into lock down which is important to all of us.
Keep Safe and positive
COVID-19 Roundup | as at 16:30 5/1/2021 (last Roundup 04/01/2021)
This message has been sent to the Principle for each business as per the ACAPMA Member Register. Please feel free to forward through your business as required.
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Whats New - Changes and Items of Interest
NSW Clarification…really this time…
Following discussions with Ministers and staff ACAPMA is happy to be able to provide clarity on the COVID Check In requirements for NSW fuel retail business. It is important to note that ACAPMA is aware that in the following days the government will be reviewing the requirements with a view to extend them to other industries. However, for now the following is the requirement;
- NSW Govt COVIDCheck In is NOT required for a standard service station - NOTE: THIS IS LIKLEY TO CHANGE IN THE COMING DAYS
- NSW Govt COVIDCheck In IS REQUIRED for any onsite consumption of food and beverage (that includes roadhouses)
- Masks are required for staff and customers in service stations and roadhouses in Greater Sydney
Masks for Greater Sydney
- Masks are a requirement for all staff in Greater Sydney
- Masks should be encouraged for use by customer in standard service stations and roadhouses
Q: What can I do to encourage customers to wear a mask?
A: There are no requirements for businesses to inform customers that wearing a mask is a condition of entry. However, it is recommended that posters are displayed on entry and the NSW Government has developed downloadable posters to help.
Businesses can also consider communicating to customers via their website or social channels or even have masks on hand should someone not be aware or forget to bring a mask with them.
Q: What do I do if a customer enters my store without a mask, refuses to wear a mask or leave?
A: If customer or patron is not wearing a mask the person should be politely asked to do so. If they are unwilling you can request they leave the premises.
There are however some exemptions to the rules. This includes children under 12 and people living with physical or mental health conditions which may prevent them from wearing a mask. Consideration should be given to these potential scenarios and compassion should be shown to people in these situations..
Ultimately businesses only have the responsibility to make sure that their employees are following the rules. It is not the responsibility of businesses to enforce regulations on customers.
Q: Am I required to supply masks for my employees?
A: Yes. Employers must provide personal protective equipment, or PPE, to workers and must not charge anyone for using the equipment.
If contractors do not have PPE, it needs to be issued by the employer. There are specific laws about using appropriate PPE in the workplace – visit www.legislation.nsw.gov.au.
Consult with your workers when selecting PPE, and show them how to use it.
Q: What do I do if an employee has a medical condition that means they are exempt from wearing a mask?
A: Legislation requires workers to use or wear equipment as far as they are reasonably able.
In some instances people may have medical conditions that prevent them from wearing a mask. If this is the case, the worker should speak to their employer about this.
The employer and worker should work together to minimise the harm. For example, is there an opportunity for the worker to work in an area/on a task that reduces the exposure to people?
Encourage other staff and customers to show compassion to a person who has a condition that prevents them wearing a mask.
Greater Sydney includes the following Local Government Areas:
- Bayside, Blacktown, Blue Mountains, Burwood, Camden, Campbelltown, Canada Bay, Canterbury-Bankstown, Central Coast, Cumberland, Fairfield, Georges River, Hawkesbury, Hornsby, Hunter’s Hill, Inner West, Ku-ring-gai, Lane Cove, Liverpool, Mosman, North Sydney, Northern Beaches, Parramatta, Penrith, Randwick, Ryde, Strathfield, Sutherland Shire, Sydney, The Hills Shire, Waverley, Willoughby, Wollondilly, Wollongong and Woollahra.
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Email email@example.com and we will get you answers and fold those answers into these consolidated articles
We are edging ever closer to less frequent changes in the COVID-19 space, and that is encouraging. There will come a time when we will not have to send out these updates, but for now the situation is changing so rapidly that these updates are seen as necessary to ensure that Members are updated. If you would like to be removed from the update list please reply to this email and request removal.
Stay safe everyone – long distance hugs and high fives for you all!
Should you require any further information or assistance please do not hesitate to contact me.