ACAPMA COVID-19 Roundup | as at 09:30 8/7/2020

Dear Retailers,

This is the first update from ACAPMA for some time. It’s the latest information on border control, just in case you are interested in the detail.

I haven’t spoken to you for a while, just when we thought things were under control… they apparently are not. I have no doubt we are all getting tired of the hypocrisy and double standards applied by governments. We are told protestors are not a problem, protestors are allowed to break the law. It’s those undesirables that attend funerals or those going out fishing on the Mornington Peninsula….They are the problem.

I really feel for our Victorian members who have worked so hard and have done the right thing by their staff and their communities by doing everything that was asked of them. Just has we were seeing positive results the rug was pulled out from under them by a few unlawful protesters and a weak government. Unfortunately we also had a protest in Sydney last Saturday and we could also be in the same situation.

Regardless, we need to focus on our customer experience... Remember the three major changes in customer behaviour caused by Covid. (I know you are all loving BOOTCAMP)

1. Clean – people demand clean because Clean = Safe
Close – people do not want to travel far and want to avoid crowds because Close = Safe
3. Frugal – people are being more careful with their money and are seeking out value.

There is still a lot to be positive about and we are seeing a bounce back in all states as we progress back to pre Covid sales.

The new promotional mechanic of Frugal and Value appears to be working

Grocery Flags and recalibrating margin (Boot Camp Week 5) are being noticed
Cheeky Tuesday is building momentum, the social media activity and the new window posters we sent out this moth has built awareness
The $2 Gondola End instead of the 2 for $4 offer also appears to be very successful, we are seeing customers picking up 3 or 4 items.

AS always we are all on deck and ready to help in any way we can

Please keep safe, we are still planning on having that big BBQ soon and we are one day closer

Take Care

Steve

COVID-19 Roundup | as at 09:30 07/07/2020 (last Roundup 07/07/2020)

This message has been sent to the Principle for each business as per the ACAPMA Member Register. Please feel free to forward through your business as required.

Follow ACAPMA on LinkedIn for articles and resources as they are released, so you don’t have to wait until COB to get your information; https://au.linkedin.com/company/australasian-convenience-and-petroleum-marketers-association-acapma-

Whats New - Changes and Items of Interest

Victoria in lockdown…again

Complacency and caution has led to a second lockdown – from midnight tonight until 19/8/2020 the greater metropolitan Melbourne area is going back into lockdown. The small gains of the last few weeks (school being open, eating at a restaurant) will be wound back.

This is going to have an impact not only on the transactional side of the industry, but on the people side too. A second lockdown is going to be hard, it is going to cause patience to fray and it is going to make some people very nervous. Staff are going to need support in the face of frustrated customers and reminding about the importance of cleaning and hygiene. This is not going to be fun, this is going to hurt….but it is important. Our Victorian colleagues have our support and encouragement.

For exact details on the lockdown and the differing provisions from metro and regional areas please see; https://www.premier.vic.gov.au/wp-content/uploads/2020/07/200707-Statement-From-The-Premier-1.pdf

Border Closures and Restrictions

Yesterday, just after ACAPMA sent out the latest Roundup, including the status of the border restrictions, Victoria announced a second lockdown, and the border restrictions were revised in some States. ACT has altered its border restrictions and NSW and SA have released further details on the exemption and permit to entry processes. These details are covered article see; https://acapmag.com.au/2020/03/border-restrictions-what-you-need-to-know/.

Yesterdays announcement caused a scramble in terms of fuel transport, with major fuel delivery routes via Adelaide, Melbourne, Sydney, Canberra and Brisbane being intrinsically linked, with drivers often transiting through Melbourne onto one or more of these cities.

The overwhelming question has been “what do we need to do for the drivers?”. The short answer is that as fuel delivery drivers they are providing an essential logistic service and as such fall into the Exempt from isolation category – however permits and pre approval to transit across the border will need to be sought and in hand BEFORE the drivers get to the border.

Below is a summary of the exemption and permitting requirements for the fuel transport routes;

Entering NSW from VIC

General
- Entry must meet criteria, hold a permit and self isolate
Fuel Transport/Cross Border Essential Workers
- Exemption to the self isolation requirement available, must still hold Permit
Permit Application and Information
- https://www.service.nsw.gov.au/transaction/apply-covid-19-nsw-border-entry-permit

Entering SA from VIC

General
- Entry must meet criteria, be pre approved and self isolate
Fuel Transport/Cross Border Essential Workers
- Exemption to the self isolation requirement available, must still hold Pre Approval
- Timeline – application at least 72 hours before entry
Pre Approval Application and Information
- https://www.covid-19.sa.gov.au/restrictions-and-responsibilities/travel-restrictions

Entering QLD via VIC

General
- Entry must meet criteria, hold a valid Entry Declaration and self isolate
Fuel Transport/Cross Border Essential Workers
- Exemption to the self isolation requirement available, must still hold a valid Entry Declaration
Entry Declaration Application and Information
- https://www.qld.gov.au/border-pass

Entering ACT via VIC

General
- Entry must meet criteria, hold a valid Entry Exemption and self isolate
Fuel Transport/Cross Border Essential Workers
- Exemption to the self isolation requirement available, must still hold a valid Entry Exemption
- Timeline – application at least 48h before entry
Entry Exemption Application and Information
- https://www.covid19.act.gov.au/news-articles/act-border-restrictions

Q & A with ACAPMA

Q: How do I know if my work is “essential” when I provide support services to the fuel industry?

A: It has been our experience that some jurisdictions are more across what is required to maintain and operate a wholesale or retail fuel site. If you are needing to travel to undertake works on a fuel wholesale or retail site it is suggested that you; plan ahead and reach out for exemption information and applications to the relevant authorities early, have work orders and a letter from the client stating that the work is required and that there is either an existing commercial arrangement for you to provide the work, or no one locally who can provide the work and have a back up which may involve postponing work, utilising remote guided work, or self isolating (if it comes to that)

ACAPMA Consolidated COVID-19 Articles and Resources

EMPLOYMENT

For general information on the situation and the implications for employing staff, including new sections on Payments and Leave, and considerations around business downturn see; https://acapmag.com.au/2020/03/hr-highlight-managing-covid19-risk-in-the-workplace/

OPERATIONS

For information and resources on Keeping Customers and Staff Safe see the ACAPMA COVIDSafe Plan – Guide and Training; https://acapmag.com.au/2020/05/acapma-covidsafe-plan-and-free-covid-awareness-training-released/
For practical guidance on achieving Social Distancing in Retail, including guides and posters see; https://acapmag.com.au/2020/03/safe-distancing-in-retail-maximum-vs-practical-limits-and-communications-to-customers/
For practical guidance on Roadhouses and the exemptions to allow Dine In for Heavy Vehicle Drivers, including guides and posters see; https://acapmag.com.au/2020/04/states-confirm-roadhouse-open-for-dine-in-for-heavy-vehicle-drivers/

BORDER CLOSURES

For information on Boarder Closures see; https://acapmag.com.au/2020/03/border-restrictions-what-you-need-to-know/

BUSINESS RELIEF MEASURES

For information on the raft of support measures available to businesses, including the Job keeper Wage Subsidy see; https://acapmag.com.au/2020/03/wage-subsidy-what-you-need-to-know/
For the one stop list of all COVID-19 Business Support Measures, including links and information see the ACAPMA COVID-19 Business Assistance Quick Reference Guide.pdf – ACAPMA Members can request a copy of the Guide by emailing employment@acapma.com.au .

HAVE QUESTIONS?

Email employment@acapma.com.au and we will get you answers and fold those answers into these consolidated articles

Follow ACAPMA on LinkedIn, so you get the daily updates - https://au.linkedin.com/company/australasian-convenience-and-petroleum-marketers-association-acapma-

We are edging ever closer to less frequent changes in the COVID-19 space, and that is encouraging. There will come a time when we will not have to send out these updates, but for now the situation is changing so rapidly that these updates are seen as necessary to ensure that Members are updated. If you would like to be removed from the update list please reply to this email and request removal.

Stay safe everyone – long distance hugs and high fives for you all!

Should you require any further information or assistance please do not hesitate to contact me.

Kindest Regards

Elisha Radwanowski

08 Jul 2020

Covid-19