ACAPMA Daily COVID-19 Roundup | as at 17:00 18/5/2020
I hope you are all well, we seem to be making good progress, more cars on the road as most states have commenced releasing the breaks on our social life.
However we are still in a constant state of change, what adds complexity is how each state continues to act independently from the Nation Cabinet, although they are part of the national cabinet…. The next 4 to 5 weeks will be critical and I am sure the government will be increasing their focus and enforcement on social distancing. As Frustrating as this is it is important PLEASE DO NOT BECOME COMPLACENT. This week have visited Caltex, BP, EG and Coles Express company operated sites I was surprised to find they have done very little in social distancing.
What follows is yesterday’s update from ACAPMA. There are 3 key topics which I have summarised below .
- The debate between site down and Road house restrictions . Each State has different guideline ( see below) and ACAPMA is working through the issues with each state.
- Covid 19 Safety Plan for members of ACAPMA , we are also working on this and we will publish simple template and have it out to you as soon as possible. More Covid 19 material was sent out in the last point of sale pack. Many of you have use the material in there stores, however its clear some haven’t, probably the members that don’t read my emails so…… I guess there is no point explaining how important this is to you cause you have done it.
- All staff should be trained on Corvid-19. I sent out the link earlier but here it is again, its FREE and it takes about ½ an hour to compete and at the end the employee have a greater understanding how to keep safe, The Staff member will receive a certificate at the end which can be displayed in store, this in turn will give your customers greater confidence about being served by your staff
Keep Safe, Keep Positive
Daily COVID-19 Roundup | as at 17:00 18/05/2020 (last Roundup 15/05/2020)
This message has been sent to the Principle for each business as per the ACAPMA Member Register. Please feel free to forward through your business as required.
Follow ACAPMA on LinkedIn for articles and resources as they are released, so you don’t have to wait until COB to get your information; https://au.linkedin.com/company/australasian-convenience-and-petroleum-marketers-association-acapma-
Whats New - Changes and Items of Interest
- Is a Service Station a Restaurant? Is a Service Station a Café?
Again, like last Friday, many of todays questions have centred around the relaxing of lockdown restrictions for restaurants and cafes. The questions tend to centre around the potential need to record all customers names and details.
There are two questions raised by this, the first is which applies – the Roadhouse restrictions or the café restrictions, and the second is what exactly are the restrictions.
ACAPMA understands that in Queensland many businesses have received notice from their councils that they are expected to record the contact details of all persons attending their business if they are offering dine in in order to be compliant with the Checklist for Restaurants and Cafes. This does not discriminate between customers who are dining in, taking away or simply buying fuel – the checklist states ALL customers, so clearly such a measure being applied would be a significant burden.
ACAPMA is escalating this furiously now, but, until we get a clear answer the same advice that was given for the Roadhouses has to take precedent now…if in doubt don’t offer seating, if directed by authorities to remove existing seating comply – and then let ACAPMA know and we will chase this on behalf of the whole industry.
As a recap of the actual requirements in each of the States see links below;
- Issue: if the business counts as a Restaurant/Café then the Restaurant/Café restrictions will apply, including the need to record ALL customers information – this is being pursued by ACAPMA now – in the mean time takeaway and Roadhouse compliant operations are clearly permitted by precedent
- General Information on the Restrictions - https://www.covid19.qld.gov.au/government-actions/roadmap-to-easing-queenslands-restrictions
- Roadhouse Restrictions Information - https://acapmag.com.au/2020/04/states-confirm-roadhouse-open-for-dine-in-for-heavy-vehicle-drivers/
- Checklist for Restaurants and Cafes - https://www.covid19.qld.gov.au/__data/assets/pdf_file/0020/127235/COVID-Safe-Checklist-RestCafes.pdf
- COVIDSafe Plan and Checklist for Restaurants and Cafes FAQs - https://www.covid19.qld.gov.au/__data/assets/pdf_file/0024/127653/COVID-Safe-FAQ.pdf
- Note: if the business counts as a Restaurant/Café then the Hospitality restrictions will apply, maximum person limits for dine in, however no need to collect customer details at this point
- Café and Hospitality Restrictions - https://www.nsw.gov.au/covid-19/businesses-and-employment/covid-safe-workplaces/hospitality
- Issue: if the business counts as a Restaurant/Café then the Restaurant/Café restrictions will apply, including the need to record all food customers information, except take away customers – this is being pursued by ACAPMA now – in the mean time takeaway and Roadhouse compliant operations are clearly permitted by precedent
- Food Business Requirements - https://www.wa.gov.au/government/document-collections/covid-19-coronavirus-food-businesses
- Note: Outdoor dining up to 10 people for cafes and restaurants, Roadhouses dine in only for heavy vehicle drivers
- General information on the restrictions - https://www.covid-19.sa.gov.au/business-and-work/business-restrictions-and-closures
- Issue: if the business counts as a Restaurant/Café then the Hospitality restrictions will apply, maximum person limits for dine in, and a need to have the contact details of the person doing the booking for the table for contact tracing
- General information on restrictions for cafes and restaurants - https://www.coronavirus.tas.gov.au/business-and-employees/business-restrictions
- Issue: if the business counts as a food business they will need to apply online for clearance to open for dine in - https://forms.nt.gov.au/Produce/wizard/9084ecac-b084-41cf-afe3-0c58918978b5/?prepared=true&logGuid=0d83a071-1b01-460d-94a6-61868f0ea29e
- General information for food businesses - https://coronavirus.nt.gov.au/roadmap-new-normal/business/food
- Not yet open for dine in
- General information for food businesses - https://www.dhhs.vic.gov.au/shopping-retail-and-food-coronavirus
- Guidance online unclear (some pages showing no dine in allowed, others showing ok with measures – more on this shortly)
- Not a change, but important….ACAPMA Fuel Industry COVIDSafe Plan Released
As the lockdowns ease ACAPMA releases a Fuel Industry Specific COVIDSafe Plan template and guidance, along with detailed resources, to assist fuel wholesale, retail and administrative operations, to understand, document and meet the requirements of the new normal.
To assist businesses in the fuel industry in this ACAPMA has developed the ACAPMA COVIDSafe Plan Guide as a roadmap for best practice fuel retail and wholesale operations. The Guide provides not only contextual information and resources, but also a template Plan and matrix for customisation and application within the unique situation of the business itself, all specific to the fuel industry.
The Guide has several companion documents, including an editable GENERIC COVIDSafe Plan and Poster Packs customised to the fuel retail, fuel wholesale and fuel administrative functions, to assist members in implementing the Plan in their business.
Like everything that has to do with the COVID-19 crisis, the details on what needs to be done, what is allowed and what is not, will change over time. Having and implementing an industry specific COVIDSafe Plan in the business will arm the business with the tools to identify these changes, communicate effectively with staff and customers and stay compliant.
ACAPMA will continue to monitor the situation and best practice as restrictions ease and other industries start coming to life, and will advise members of any changes.
To request your copy of the ACAPMA COVIDSafe Plan Guide email firstname.lastname@example.org
- Again, not a change, but important….ACAPMA COVID-19 Awareness Training – FREE for Members…coming this week
ACAPMA Members are also eligible to access the ACAPMA COVID-19 Awareness courses for FREE. These online courses have been designed for staff by ACAPMA to meet the requirement for businesses to train staff in the risks, hazards and controls associated with COVID-19.
Taking approximately 15 minutes to complete, these courses (one for fuel retail, one for fuel wholesale), are assessed in course and all participants receive a certificate on completion. These courses are delivered through ACAPMAs eLearning portals.
ACAPMA Members do not need to be using ACAPMAs other training programs to access these vital awareness courses. The ACAPMA COVID-19 Awareness courses will be released by 22/5/2020.
ACAPMA Members should register their interest in accessing the training by emailing email@example.com ensure you include your business name and a request for your business to be added to the COVID-19 Awareness training and our Training Department will be in contact with next steps.
Q & A with ACAPMA
Nothing here – other than how to implement the COVIDSafe Guide…ACAPMA is happy to help, simply reach out to firstname.lastname@example.org for assistance
ACAPMA Consolidated COVID-19 Articles and Resources (updated daily)
- For general information on the situation and the implications for employing staff, including new sections on Payments and Leave, and considerations around business downturn see; https://acapmag.com.au/2020/03/hr-highlight-managing-covid19-risk-in-the-workplace/
- For information and resources on Keeping Customers and Staff Safe instore from a practical standpoint see; https://acapmag.com.au/2020/03/hr-highlight-covid-19-keeping-customers-and-staff-safe/
- For practical guidance on achieving Social Distancing in Retail, including guides and posters see; https://acapmag.com.au/2020/03/safe-distancing-in-retail-maximum-vs-practical-limits-and-communications-to-customers/
- For practical guidance on Roadhouses and the exemptions to allow Dine In for Heavy Vehicle Drivers, including guides and posters see; https://acapmag.com.au/2020/04/states-confirm-roadhouse-open-for-dine-in-for-heavy-vehicle-drivers/
- For information on Boarder Closures see; https://acapmag.com.au/2020/03/border-restrictions-what-you-need-to-know/
BUSINESS RELIEF MEASURES
- For information on the raft of support measures available to businesses, including the Job keeper Wage Subsidy see; https://acapmag.com.au/2020/03/wage-subsidy-what-you-need-to-know/
- For the one stop list of all COVID-19 Business Support Measures, including links and information see the ACAPMA COVID-19 Business Assistance Quick Reference Guide.pdf – ACAPMA Members can request a copy of the Guide by emailing email@example.com .
Email firstname.lastname@example.org and we will get you answers and fold those answers into these consolidated articles
Follow ACAPMA on LinkedIn, so you get the daily updates - https://au.linkedin.com/company/australasian-convenience-and-petroleum-marketers-association-acapma-
We look forward to a time when we will not have to send out these daily updates, but for now the situation is changing so rapidly that these updates are seen as necessary to ensure that Members are updated. If you would like to be removed from the update list please reply to this email and request removal.
Stay safe everyone – long distance hugs and high fives for you all!
Should you require any further information or assistance please do not hesitate to contact me.